Useful Telephone Helplines

EMERGENCY SERVICES

  • Police, Fire, Ambulance: 999
  • NHS 24: 111

 

EMERGENCY MENTAL HEALTH SUPPORT

  • Mental Health Assessment Service (MHAS): 0131 5376000
  • Edinburgh Crisis Centre 24/7: 0808 8010414, or text 07974429075
  • Social Care Direct (emergency social work out of hours): 0800 731 6969 / 0131 2002324

 

LISTENING SERVICES

  • Edinburgh Samaritans: 0131 2219999 / 116123 (free) / 08457 909090 or text 07725909090
  • Saneline: 0300 3047000 / 08457 678000
  • Breathing Space (Mon-Thurs 6pm-2am, Fri 6pm til Mon 6am): 0800 838587
  • Papyrus HOPEline 10am-10pm weekdays (for under 35s experiencing thoughts of suicide and self harm): 0800 0684141

 

WOMEN’S SERVICES

  • National Scottish Domestic Abuse Helpline (Women’s Aid): 0800 0271234
  • Edinburgh Rape Crisis: 0131 5569437
  • Rape Crisis Scotland (6pm til midnight): 0808 8010302
  • Shakti Women’s Aid – Tel: 0131 475 2399(for black minority ethnic women)
  • Victim Support (for victims of crime): 0345 6039213
  • Wishes (Women in Self Help and Emotional Support) peer support: 0131 6670484

 

ANXIETY & OCD

  • Anxiety UK (9.30am-5.30pm): 08444 775774
  • No Panic (helpline for sufferers of panic attacks and OCD, 10am-10pm): 0844 9674848
  • NHS Lothian Coping With Anxiety Course (phone for more info and to apply): 0131 3371376 / 0131 5570718
  • OCD UK advice line (9am-5pm weekdays): 0845 1203778
  • OCD Action (9.30am-5pm): 0845 3906232
  • Edinburgh OCD Support Group (meets monthly at Jury’s Inn): k.mcbryan@ocduk.org

 

BREASTFEEDING SUPPORT

  • Best Buddies (local support for breastfeeding parents): 0131 5374262
  • National Breastfeeding Network: 0300 1000212
  • La Leche League Edinburgh: 0131 3362641. Or National 24 hour breastfeeding helpline 0845 1202918.

 

COUNSELLING

  • NHS Free Counselling Service (subject to an initial screening/assessment): 0800 3289655
  • Crossreach : 0131 5387288 (perinatal service), 0131 2203547 (PND Centre Palmerston Place), 0131 4544315 (PND Centre Portobello).
  • Health All Round Counselling Service and CBT (pay on a donation basis. Polish, Greek and Urdu speaking counsellors available): 0131 3371376

 

DEPRESSION

  • Depression & Anxiety Support Group (meets fortnightly at Methodist Church, 25 Nicholson Square): Edinburghdepsupportgroup@hotmail.com

 

 

FAMILY SUPPORT

  • Homelink Family Support: 0131 6610890
  • Growing Confidence Parenting Workshop (Run by Health All Round. Call for info): 0131 3371376
  • Pilton Community Health Project (arranges free childcare for anyone using their services): 0131 5511671 / www.pchp.org.uk
  • Broomhouse Health Strategy Group (arranges free crèche for various activities, and arranges activities such as BuggyGym for postnatal mums): 0131 4677678 / healthstrategygroup.org.uk
  • Family Lives (parenting advice line, Mon-Fri 9am-9pm, Sat-Sun 10am-3pm): 0808 8002222

 

HOUSING

  • Shelter (housing advice line): 0808 8004444
  • Access Point – Tel: 0131 529 7438(housing, social work and health assistance)
  • Housing Options Team – Tel: 0131 529 7368 (out of hours service: 0800 0325968)
  • Castlecliff Hostel (emergency accommodation): 0131 2251643

 

LEGAL/MONEY ADVICE (9am til 5pm)

  • Advocard – Mental Health Act Advocacy – Tel: 0131 554 5307
  • Consultation and Advocacy Promotion Service – Tel: 0131 538 7177
  • Mental Welfare Commission Advice – Tel: 0800 389 6809
  • Legal Services Agency – Tel: 0131 228 9993
  • Edinburgh Citizen’s Advice – Tel: 0131 557 1500 / 0808 8009060
  • Scottish Welfare Fund: 0131 5295299
  • Granton Information Centre: 0131 5512459 / 0131 5520458
  • org.uk Legal Line (mental health related legal advice, weekdays 9am til 6pm): 0300 4666463
  • Patients Council – Tel: 0131 537 6462
  • Edinburgh Carers Council – Tel: 0131 270 6087

 

PERINATAL SERVICES

  • Crossreach : 0131 5387288 (perinatal service), 0131 2203547 (PND Centre Palmerston Place), 0131 4544315 (PND Centre Portobello).
  • Lifeline Pregnancy Counselling & Care: 0131 5572060 / 07904499320

 

SLEEP SUPPORT

  • Sleep Clinic (difficulty with child’s sleep) every 2 weeks on a Wednesday 9am til 12pm at Granton Early Years Centre. Appointments (June or Anna): 0131 5524808 / 07932088615
  • Sleep Scotland: 0131 6511392 / enquiries@sleepscotland.org

 

TRAUMA / PTSD SERVICES

  • The Rivers Centre for Trauma (office hours): 0131 4517400
  • Oasis (practical & emotional support for women): 0131 2258508

 

 

GENERAL INFO (Mental Health Specific)

  • NHS Mental Health Information Station: every Thurs from 11am til 3pm, at the Walpole Hall, next to St Mary’s Cathedral, Palmerston Place, EH12 5AW. 0131 5378650
  • org.uk (local mental health info service): 0131 2430106
  • Health In Mind Edinburgh: 0131 2258508
  • SAMH (Scottish Association for Mental Health info service): 0141 5301000
  • org.uk Infoline (9am til 6pm): 0300 1233393 or text 86463.
  • Rethink Mental Illness (advice & info): 0300 5000927